Contact Us

Got a question? Have a look at our FAQ's

 

Where do you deliver to?

We currently deliver to USA, UK, Canada, Australia, Germany, France and Japan.

How much is shipping?

Shipping for UK subscription box customers is FREE on monthly packages. As you select your item, shipping will be displayed in the cart before your purchase. We're glad to be able to keep our standard shipping costs extremely low for most items! Please note, customers are responsible for any potential customs and tax charges

How long does shipping take?

UK deliveries take 2-3 days. As a result of COVID our shipments do take a little longer and international deliveries will arrive with 10-15 days, but often sooner. Awesome gifts are worth the wait! But if you become concerned about your package or require more information, just get in touch!

I need to change my order!

No problem! Within 24hrs we can make changes to your name, address, email or phone number. If you would like to cancel, please let us know within 24 hours of your order. We cannot cancel orders after they have shipped. You can view our returns policy here.

 

How else can I contact you?

Feel free to email us at support@prettypleasy.com or write to us: IMP GROUP LTD UNIT S25A Moulton Park Business Centre, Northampton, NN36AQ United Kingdom

Please get in touch with us using the form below. We're very friendly and love to hear from our customers! We aim to stand out from the crowds by offering the very best in excellent customer service and promise to get back to you within 24 hours.